{"id":540,"date":"2026-07-08T11:56:23","date_gmt":"2026-07-08T11:56:23","guid":{"rendered":"https:\/\/hitnspin-world.com\/agb\/"},"modified":"2026-07-27T11:17:07","modified_gmt":"2026-07-27T11:17:07","slug":"terms","status":"publish","type":"page","link":"https:\/\/hitnspin-world.com\/nz\/terms\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

These Terms and Conditions govern every account opened at HitnSpin. Registration and continued play mean a player accepts the rules below.<\/p>\n

Operator Information<\/h2>\n\n\n\n\n\n\n\n\n
Field<\/th>\nDetail<\/th>\n<\/tr>\n
Brand<\/td>\nHitnSpin<\/td>\n<\/tr>\n
Operator<\/td>\nTwiceDice B.V.<\/td>\n<\/tr>\n
Registered office<\/td>\nWillemstad, Curacao<\/td>\n<\/tr>\n
Company registration number<\/td>\n154842<\/td>\n<\/tr>\n
Licence number<\/td>\nOGL\/2024\/818\/0448<\/td>\n<\/tr>\n
Licensing authority<\/td>\nCuracao Gaming Control Board<\/td>\n<\/tr>\n<\/table>\n

TwiceDice B.V. holds full responsibility for operating the site under this licence.<\/p>\n

Single Account Rule<\/h2>\n

HitnSpin permits one registered account per player, no exceptions. Opening a second account creates a duplicate, and HitnSpin voids it on discovery. Both the original and the duplicate account are closed as a result.<\/p>\n

Every bet and every winning recorded on either account is forfeited once a duplicate is confirmed. This outcome applies without exception and takes effect immediately, not as a temporary suspension.<\/p>\n

Identity Verification (KYC)<\/h3>\n

Verification is triggered once a player’s activity reaches roughly 1000 EUR\/USD-equivalent. HitnSpin requests three items at that point.<\/p>\n

    \n
  • A government-issued photo ID<\/li>\n
  • A photo of the payment card used for deposits<\/li>\n
  • A selfie holding the submitted ID<\/li>\n<\/ul>\n

    Withdrawals pause until these documents are reviewed and approved.<\/p>\n

    Welcome Bonus Terms<\/h2>\n

    New players choose one welcome package before their first deposit. The choice is final for that registration.<\/p>\n\n\n\n\n\n\n
    Package<\/th>\nCash bonus<\/th>\nFree spins<\/th>\nExtra<\/th>\n<\/tr>\n
    Thor<\/td>\nUp to 1500<\/td>\n250<\/td>\nNone<\/td>\n<\/tr>\n
    Lagerta<\/td>\nUp to 1250<\/td>\n500<\/td>\nNone<\/td>\n<\/tr>\n
    Freya<\/td>\nUp to 1000<\/td>\n125<\/td>\n750 loyalty points, credited instantly<\/td>\n<\/tr>\n
    Ragnar<\/td>\nUp to 600<\/td>\nNone<\/td>\nNone<\/td>\n<\/tr>\n<\/table>\n

    Freya alone carries loyalty points, and those points raise the player’s loyalty level as soon as the package activates.<\/p>\n

    Wagering runs at 40x on the cash bonus and 30x on free-spin winnings, tracked separately. Real-money funds are always spent first; the bonus balance activates only once the real balance reaches zero.<\/p>\n

    A four-day clock starts on the whole package the moment it activates, and the package lapses once that clock runs out. Inside that window, the cash-bonus wagering and the free-spin wagering each carry a separate 48-hour deadline. Missing either deadline forfeits that portion of the bonus, even before the four-day period ends.<\/p>\n

    Maximum cashout from a welcome bonus is capped at five times the deposit amount.<\/p>\n

    Wagering Contribution by Game<\/h3>\n\n\n\n\n\n\n
    Game or category<\/th>\nContribution<\/th>\n<\/tr>\n
    Slots (general)<\/td>\n100%<\/td>\n<\/tr>\n
    Big Bass Bonanza, Book of Dead, Gates of Olympus, Sweet Bonanza 1000<\/td>\n50%<\/td>\n<\/tr>\n
    Big Bass \u2013 Hold & Spinner<\/td>\n15%<\/td>\n<\/tr>\n
    Table, live, and instant games<\/td>\n0%<\/td>\n<\/tr>\n<\/table>\n

    Bets placed with Betsoft, Hacksaw, NoLimit City, Playtech, or Wazdan do not count toward wagering at all, regardless of the game chosen within those studios.<\/p>\n

    Deposits and Withdrawals<\/h2>\n

    Accepted methods include Visa and Mastercard cards, Skrill and Neteller e-wallets, and crypto payments in Bitcoin, Litecoin, Ethereum, and Tether.<\/p>\n\n\n\n\n\n\n
    Withdrawal amount (NZD)<\/th>\nProcessing time<\/th>\nMaximum settlement<\/th>\n<\/tr>\n
    Under 499<\/td>\n5 minutes to 12 hours<\/td>\n2 business days<\/td>\n<\/tr>\n
    500 to 4999<\/td>\nUp to 48 hours<\/td>\n5 business days<\/td>\n<\/tr>\n
    5000 to 29999<\/td>\nUp to 96 hours<\/td>\n14 business days<\/td>\n<\/tr>\n
    30000 and above<\/td>\nUp to 96 hours<\/td>\n30 business days<\/td>\n<\/tr>\n<\/table>\n

    A withdrawal requested before the deposit has been wagered at least twice triggers a 20% holdback on that withdrawal. The holdback applies only while this wagering condition remains unmet.<\/p>\n

    Governing Law<\/h2>\n

    These Terms are governed by the laws of Curacao. Any dispute arising from an account or a wager falls under the exclusive jurisdiction of the courts of Curacao.<\/p>\n

    Complaints Procedure<\/h2>\n

    Formal complaints and data-rights requests go to complaints@hitnspin.com. General support questions go to support@hitnspin.com or the 24\/7 live chat.<\/p>\n

    A complaint must be submitted within six months of the incident it concerns. Unresolved complaints can be escalated to the Curacao Gaming Control Board.<\/p>\n

    Game Fairness<\/h2>\n

    An independent auditor tests the random number generator behind HitnSpin’s games. Select titles also carry a Provably Fair mechanism, letting a player verify individual round outcomes.<\/p>\n

    SSL encryption covers the entire site, protecting account data and payment details during transmission.<\/p>\n

    FAQ<\/h2>\n

    Who operates HitnSpin?<\/strong>
    \nTwiceDice B.V., registered in Willemstad, Curacao under number 154842, holds licence OGL\/2024\/818\/0448.<\/p>\n

    Am I allowed to register more than one account?<\/strong>
    \nNo \u2014 both accounts are closed, and every bet and winning on either one is forfeited.<\/p>\n

    When does HitnSpin ask for verification documents?<\/strong>
    \nAround 1000 EUR\/USD-equivalent in activity, requiring ID, a card photo, and a selfie with the ID.<\/p>\n

    Can I withdraw before finishing my wagering?<\/strong>
    \nYes, but a withdrawal made before wagering the deposit twice carries a 20% holdback.<\/p>\n

    Which courts handle disputes under these Terms?<\/strong>
    \nThe courts of Curacao have exclusive jurisdiction, and Curacao law governs the Terms.<\/p>\n

    Where do I send a formal complaint?<\/strong>
    \nTo complaints@hitnspin.com, within six months of the issue, with escalation available to the Curacao Gaming Control Board.<\/p>\n","protected":false},"excerpt":{"rendered":"

    These Terms and Conditions govern every account opened at HitnSpin. Registration and continued play mean a player accepts the rules below. Operator Information Field Detail Brand HitnSpin Operator TwiceDice B.V. Registered office Willemstad, Curacao Company registration number 154842 Licence number OGL\/2024\/818\/0448 Licensing authority Curacao Gaming Control Board TwiceDice B.V. holds full responsibility for operating the […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-540","page","type-page","status-publish","hentry"],"yoast_head":"\nHitnSpin Terms and Conditions \/ NZ Casino Rules<\/title>\n<meta name=\"description\" content=\"Operator details, KYC, bonus rules, withdrawal times, and the Curacao governing law clause.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hitnspin-world.com\/nz\/terms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:locale:alternate\" content=\"de_DE\" \/>\n<meta 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