{"id":538,"date":"2026-07-08T11:56:22","date_gmt":"2026-07-08T11:56:22","guid":{"rendered":"https:\/\/hitnspin-world.com\/kontakt\/"},"modified":"2026-07-27T11:21:58","modified_gmt":"2026-07-27T11:21:58","slug":"contact","status":"publish","type":"page","link":"https:\/\/hitnspin-world.com\/da\/contact\/","title":{"rendered":"Kontakt HitnSpin"},"content":{"rendered":"

HitnSpin tilbyder flere m\u00e5der at f\u00e5 hj\u00e6lp p\u00e5. V\u00e6lg den kanal, der passer bedst til dig. Har du et hurtigt sp\u00f8rgsm\u00e5l? Eller vil du sende en formel klage? Begge dele er muligt her.<\/p>\n

Find dine kontooplysninger frem, f\u00f8r du kontakter support. Det g\u00f8r sagsbehandlingen hurtigere. Det g\u00e6lder uanset hvilken kanal du v\u00e6lger.<\/p>\n

Supportkanaler<\/h2>\n

Herunder ser du de tilg\u00e6ngelige kontaktmuligheder. Vi forklarer ogs\u00e5, hvad hver kanal bruges til.<\/p>\n\n\n\n\n\n\n\n
Kanal<\/th>\nKontakt<\/th>\nTilg\u00e6ngelighed<\/th>\n<\/tr>\n<\/thead>\n
Live chat<\/td>\nTilg\u00e6ngelig direkte p\u00e5 siden<\/td>\nD\u00f8gnet rundt, alle ugens dage<\/td>\n<\/tr>\n
Support-mail<\/td>\nsupport@hitnspin.com<\/td>\nTil generelle sp\u00f8rgsm\u00e5l om konto, spil og indbetalinger<\/td>\n<\/tr>\n
Klage-mail<\/td>\ncomplaints@hitnspin.com<\/td>\nReserveret til formelle klager og databeskyttelsesanmodninger<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

S\u00e5dan indgiver du en klage<\/h2>\n

En formel klage g\u00e5r hurtigere, n\u00e5r du giver alle detaljer fra start. Send din klage til complaints@hitnspin.com. Skriv f\u00f8lgende oplysninger med. Mangler der noget, tager sagen l\u00e6ngere tid. Teamet skal nemlig f\u00f8rst bede om de manglende oplysninger.<\/p>\n

    \n
  • Fulde navn, som det fremg\u00e5r af din konto<\/li>\n
  • Registreret e-mailadresse eller brugernavn<\/li>\n
  • Dato og cirka tidspunkt for h\u00e6ndelsen<\/li>\n
  • En klar beskrivelse af problemet<\/li>\n
  • Relevante sk\u00e6rmbilleder eller transaktionsreferencer, hvis muligt<\/li>\n<\/ul>\n

    Klager kan indgives inden for 6 m\u00e5neder efter h\u00e6ndelsen. Bliver en klage ikke l\u00f8st tilfredsstillende, kan sagen eskaleres til Cura\u00e7ao Gaming Control Board.<\/p>\n

    Operat\u00f8roplysninger<\/h2>\n

    HitnSpin drives af en licenseret operat\u00f8r. Herunder ser du virksomhedens registrerede oplysninger. Disse oplysninger bruges ogs\u00e5 ved klagesager. De bruges ogs\u00e5 ved kontakt til myndigheder.<\/p>\n\n\n\n\n\n\n\n\n\n
    Felt<\/th>\nOplysning<\/th>\n<\/tr>\n<\/thead>\n
    Operat\u00f8r<\/td>\nTwiceDice B.V.<\/td>\n<\/tr>\n
    Registreringssted<\/td>\nWillemstad, Cura\u00e7ao<\/td>\n<\/tr>\n
    Registreringsnummer<\/td>\n154842<\/td>\n<\/tr>\n
    Licensnummer<\/td>\nOGL\/2024\/818\/0448<\/td>\n<\/tr>\n
    Udstedende myndighed<\/td>\nCura\u00e7ao Gaming Control Board<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    FAQ<\/h2>\n

    Hvor hurtigt svarer HitnSpin p\u00e5 henvendelser?<\/strong>
    \nLive chat svarer l\u00f8bende hele d\u00f8gnet. Svartiden p\u00e5 e-mail afh\u00e6nger af sagens type. Klager til complaints@hitnspin.com bliver dog prioriteret af et dedikeret team.<\/p>\n

    Skal jeg bruge en bestemt mailadresse til en klage?<\/strong>
    \nJa, det skal du. Send almindelige sp\u00f8rgsm\u00e5l til support@hitnspin.com. Send formelle klager og anmodninger om dine data til complaints@hitnspin.com.<\/p>\n

    Hvad sker der, hvis min klage ikke l\u00f8ses internt?<\/strong>
    \nDu kan eskalere sagen. Send den til Cura\u00e7ao Gaming Control Board. Det er den myndighed, der har udstedt HitnSpin’s licens.<\/p>\n

    Hvor finder jeg operat\u00f8rens juridiske registreringsdata?<\/strong>
    \nTabellen ovenfor viser de officielle oplysninger. Det g\u00e6lder virksomhedsnavn, registreringsnummer og licensnummer.<\/p>\n","protected":false},"excerpt":{"rendered":"

    HitnSpin tilbyder flere m\u00e5der at f\u00e5 hj\u00e6lp p\u00e5. V\u00e6lg den kanal, der passer bedst til dig. Har du et hurtigt sp\u00f8rgsm\u00e5l? Eller vil du sende en formel klage? Begge dele er muligt her. Find dine kontooplysninger frem, f\u00f8r du kontakter support. Det g\u00f8r sagsbehandlingen hurtigere. Det g\u00e6lder uanset hvilken kanal du v\u00e6lger. Supportkanaler Herunder ser […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-538","page","type-page","status-publish","hentry"],"yoast_head":"\nKontakt HitnSpin - support, klager og operat\u00f8roplysninger<\/title>\n<meta name=\"description\" content=\"Live chat, support-mail og klagemail, operat\u00f8rens data, ofte stillede sp\u00f8rgsm\u00e5l.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hitnspin-world.com\/da\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:locale:alternate\" content=\"de_DE\" \/>\n<meta property=\"og:locale:alternate\" content=\"NZ\" \/>\n<meta property=\"og:locale:alternate\" content=\"fr-BE\" \/>\n<meta property=\"og:locale:alternate\" content=\"hu_HU\" \/>\n<meta property=\"og:locale:alternate\" content=\"bg-BG\" \/>\n<meta property=\"og:locale:alternate\" content=\"pt_PT\" \/>\n<meta property=\"og:locale:alternate\" content=\"fr_CA\" \/>\n<meta property=\"og:locale:alternate\" content=\"el_GR\" \/>\n<meta property=\"og:locale:alternate\" content=\"pl\" \/>\n<meta property=\"og:locale:alternate\" content=\"es\" \/>\n<meta property=\"og:locale:alternate\" content=\"CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kontakt HitnSpin - 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